Archive for the 'In-store' Category

27
Jan
10

Copywriting and marketing strategy made me eat cake for breakfast

How does your advertising drive decisions?

I had an early morning yesterday. Looming over my head was a deadline to get some new ad copy written and a marketing strategy I needed to finish. I put coffee on and began working before my family started to wake. An hour into research and writing I got up for some fresh coffee and I stopped to eat birthday cake for breakfast. (Oh, don’t criticize – you have done it too!)

For me, this is a bit out of character – I don’t really like cake. I don’t like sugar for breakfast. I am currently in training mode, so I am watching what I eat. Birthday cake for breakfast just doesn’t fit into my world right now.

Chalk it up to stress? Not so fast….

On the way to my first meeting of the day, I heard a compelling story on NPR, “Will Power and The Slacker Brain.” (listen to the story here!)

The story is about a research project that is also reviewed in the Wall Street Journal and in the book “How We Decide.” It is the story of how people make good and bad decisions. This is an excerpt from the Wall Street Journal:

In one experiment, led by Baba Shiv at Stanford University, several dozen undergraduates were divided into two groups. One group was given a two-digit number to remember, while the second group was given a seven-digit number. Then they were told to walk down the hall, where they were presented with two different snack options: a slice of chocolate cake or a bowl of fruit salad.

Here’s where the results get weird. The students with seven digits to remember were nearly twice as likely to choose the cake as students given two digits. The reason, according to Prof. Shiv, is that those extra numbers took up valuable space in the brain—they were a “cognitive load”—making it that much harder to resist a decadent dessert. In other words, willpower is so weak, and the prefrontal cortex is so overtaxed, that all it takes is five extra bits of information before the brain starts to give in to temptation.

AHA! Now we know why I ate cake for breakfast!

Is this good news for marketers of sweet treats and alcoholic beverages? If your audience is already in-store, can you over stimulate the brain to breakdown willpower and encourage excess purchases? What about moving people to action whom you are targeting to purchase a gym membership or make an appointment for a cardiac score? At the point of purchase “de-clutter” the messages they hear and see. Keep things simple so they can make the right, healthy decisions.

What do you think? What experience do you have making decisions or purchases when your willpower was broken down? How can you parlay this information about the working mind into your marketing plan?

25
Mar
09

lost your job? keep the suit!

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The New York Time’s Freakonomics column recently posted a story about a new Jos. A. Bank promotion that seems to be turning into a common marketing strategy.

The “Risk Free Suit” promotion allows a consumer to purchase a suit at Jos. A. Bank, and have the full price of the suit (up to $199) reimbursed if they lose their job by July 1, 2009.

Strategies like this and one that Hyundai launched at the beginning of the year uniquely encourage hesitant consumers to buy.  I think both companies will be very successful in taking advantage of the opportunity to add some security in a very frail moment in our nation’s history.

28
Jan
09

The Bible, Harry Potter and IKEA. What do they all have in common?

I have to give the ADCD credit for posting this yesterday. But everyone knows what an IKEA nut I am so I have to post this too. It’s hard to believe this is the third biggest publication ever, but it’s easy to see why IKEA rocks.

Just a quick update on Beth…the animals got tired so I sent them home. Beth is now tied to a chair and I’m making her watch the Jeremy Piven/Good Morning America clip over and over and over.

A full week of neuromarketing is coming in February!

19
Jan
09

The IKEA experience, and why it matters

Before moving to Denver in 2007, I rented a studio apartment in Uptown. It was only 300-sqft and I had no idea how to furnish such a small living space. You see, in my hometown in Alabama, all we have is space—you can still get a posh 2BR, 1,000-sqft apartment for as little as  $750/month. I know. It’s awesome.

So what do I do with only 300-sqft?

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This is when I first heard about IKEA’s in-store displays. IKEA tackles living spaces under 300-sqft and then goes up from there. While many furniture stores try to instill a sense of living space with their showrooms, IKEA creates actual living spaces, covering everything from the couch to the medicine cabinet.

There is no better model for a retail store than to create an interactive environment where customers can experience the product in ways never considered. While this is more feasible for a goliath like IKEA and its thousands upon thousands of square feet and products, every retailer should endeavor to initiate this practice.

Consumer perception is driven by consumer experience, so every opportunity should be taken to maximize the experience. Surely that can only result in maximizing your ROI.

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