I think the social media revolution the industry is currently experiencing is fascinating. Companies like Ford, Starbucks, and Ebay are using Twitter as a way to communicate with consumers on a more personal level. I also think that many small to midsized companies are missing the boat by not creating an online presence via Twitter. As the title of this post states, you don’t have to be one of the big guys to reap the rewards of social media applications.
Dave Kerpen, from Buzz Marketing Daily, recently compiled a list of 25 unique ways companies are using Twitter to improve their customer’s experience.
Below I have posted five of my favorites taken directly from Dave’s post:
1) @MarketStreetDFW is a Texas-based gourmet meals-to-go store that tweets daily menu updates.
6) @StartmySong tweets links and lyrics to new songs to promote their songwriters community.
14) @NWWeddingPlace includes a “Daily Love Tweet” to promote its wedding planning business.
16) @PawLuxury uses what they call “The Woof Factor” to provide excellent customer service to pet owners.
20) @SpudBros is a quick-serve restaurant in Colorado which tweets unique deals and discounts.
Click here for the full list of companies.
on Facebook
on Twitter
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